Social Work - VA Portland Health Care System
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VA Portland Health Care System

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Social Work

About the Program

Social Work at Portland VAMC is an integral part of health care. We help Veterans and their families with problems associated with the stress of an illness.

Social workers help Veterans find resources to meet their needs within the VA system and in their community such as —

  • home health services
  • legal services
  • transportation
  • community living

Services Offered

Social work offers counseling —

  • to Veterans with drug, alcohol, and emotional problems
  • to help Veterans and their families understand and adjust to an illness or disability
  • to Veterans and family members who want to prepare advance directives and durable powers of attorney for health care or finances
  • to help Veterans and their families cope with terminal illness
  • to family members about legal issues such as commitment and guardianship

Counseling is conducted through —

  • one-on-one discussions
  • family conferences
  • group classes

Utilizing their expertise, licensed social workers can often times assist in solving problems that can be particularly burdensome in times when medical issues complicate things. Social workers can be found on all inpatient units as well as on an outpatient basis. Along with the Social Work Service, the Portland VA offers Chaplain Services at both the Portland and Vancouver Divisions.

Call 503-220-8262 then the extension, or outside of Portland 1-800-949-1004, then the extension to reach the following Social Work staff members:

Homeless Coordinator: Carolyn Bateson, Ext. 34368

Medical Health:
Elisa Romero, Ext. 57029

Mental Health:
 Rob Tell, Ext. 52857

Operation Enduring Freedom/Operation Iraqi Freedom/Operation New Dawn:
 Victoria Koehler, Ext. 53062

Primary Care:
"Patch" Polen,  503-802-2948

Rehabilitation and Long Term Care:
Jennifer McKenzie, Ext. 33635


Contact Info


  • Bldg 100, 3rd floor

Contact Number(s)

  • 503-220-8262
  • 800-949-1004

Hours of Operation

  • Mon-Fri 8:00am-4:30pm