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VA Portland Health Care System

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Returning Service Members

Transition and Care Management (TCM) Program
(Formerly OEF/OIF/OND)


VA Portland Health Care System is grateful to the Service members who risk their lives to fight terrorism in Afghanistan, Iraq and many other places around the world. Transition Care Management Program is aimed at providing Case Management support for all transitioning Post 9/11 Service members, regardless of location or branch of service. Case Management is provided by clinical RN and Social Workers. These services include education about our health care system, access and referral to appointments and resources, information about VA and community benefits, and personalized self-management goal development with on-going support.

TCM Program staff also support Post Deployment Health Clinics across Portland service area. These clinics provide a one stop shop, specifically for transitioning Service members, which includes Case Management, Mental Health and Primary Care Provider

Contact Information:

If you have served Post 9/11, please contact us for more information in any of the following ways  —

Phone:

Please call us at 503-220-8262, ext. 53062 Outside the Portland area: 1-800-949-1004, ext. 53062 with any questions or inquiries about our health care services. Our fax number is 503-220-3475.

 

In Person Visits:

Please go to Building 101, Room 107.

 

View a map of our facility to find these locations.  No appointment needed on Monday-Friday 8 a.m.-4 p.m.

 

Mailing Address:

Portland VA Medical Center
Building 101,Room 107
3710 SW U.S. Veterans Hospital Road
Portland, Oregon 97239

Special Eligibility and Coordination of Care for Combat Veterans Serving in Combat Theater After 11/11/1998- Returning Servicemembers (OEF/OIF/OND)

VA is ready to provide health care and other medical services to our nation's returning OEF/OIF/OND Servicemembers. The VA Portland Health Care System has a team ready to welcome OEF/OIF/OND Servicemembers and to help coordinate their care. For more information about the various programs available for recent returning service members, log on to the Returning Servicemembers web site.

Veterans who served in a theater of combat operations also have special eligibility for VA health care. Under the "Combat Veteran" authority VA provides cost-free health care services and nursing home care for conditions possibly related to military service and enrollment in Priority Group 6 or higher for 5 years from the date of discharge or release from active duty, unless eligible for enrollment in a higher priority group.

Combat Veterans who enroll with VA under this enhanced Combat Veteran authority will continue to be enrolled even after their enhanced eligibility period ends, although they may be shifted to Priority Group 7 or 8, depending on their income level, and required to make applicable copays. Additionally, for care not related to combat service, copays may be required depending on their financial assessment and other special eligibility factors.

NOTE: The 5-year enrollment period applicable to these Veterans begins on the discharge or separation date of the service member from active duty military service, or in the case of multiple call-ups, the most recent discharge date.