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VA Portland Health Care System

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About the Program

The VA Portland Health Care System pharmacy processes more than 5,000 prescriptions daily. Many of these prescriptions are filled by the Central Mailout Pharmacy (CMOP). Prescriptions may be refilled by phone or the Internet.


image of front cover of 2015 Pharmacy Annual Report

Click on the brochure to find out more about our Pharmacy program in the 2015 Pharmacy Annual Report.


Services Offered

Automated Refill Line

An automated refill line is available for all Portland VAMC patients. Please call one of the following numbers —

  • 503-273-5201 (Portland area)
  • 1-888-400-8387(from outside the Portland area)
  1. After you have dialed the number, wait for the automated attendant to answer.
  2. Enter your entire social security number, then press the # key. Wait for an answer.
  3. Press 2, then wait for an answer.
  4. Press 1, then wait for an answer.
  5. Enter the prescription number, then press the # key. Wait for an answer.
  6. To refill additional prescriptions, press 1 and repeat the process.

If you are using the automated refill line, all refills should be ordered at least ten days prior to when the refill is due to insure prompt processing and delivery time.

Internet Refill

Prescriptions may also be filled online using VA's My HealtheVet program. You will need a user id and password to log in. If you do not have one, you can easily get one by creating your personal profile.

Refills at Portland VAMC Pharmacy

All Veterans are encouraged to refill their prescriptions by phone or Internet. Because of our patient workload, prescriptions cannot be refilled at the main Portland VAMC pharmacy window.

Drug Information

Please visit My HealtheVet for information about any prescription you may be taking.

Billing Questions

For questions about Pharmacy billing please call 1-866-290-4618.


Portland Outpatient Pharmacy

7:30 – 5:30 p.m. Monday, Wednesday, Thursday, and Friday
9:00 - 5:30 p.m. Tuesdays
8:00 - 5:30 p.m. Saturdays, Sundays
8:00 - 5:30 p.m. Holidays

Vancouver Outpatient Pharmacy

Monday: 8 a.m. – 4:30 p.m.
Tuesday: 9 a.m. – 4:30 p.m.
Wednesday: 8:30 a.m. – 4:30 p.m.
Thursday & Friday: 8 a.m. – 4:30 p.m.

Inpatient Pharmacy (inpatient hospitalized veterans only)

Open 24 hours a day, 7 days a week, 365 days a year.

Pharmacy Administration Office

Monday - Friday 8 a.m. - 4:30 p.m.

All of the above services, except for the inpatient pharmacy, are closed on all federal holidays.

Pharmacy Residency Program

The Portland VA is proud to serve as a training site for several Pharmacy Residents annually.


Contact Info


  • Portland Outpatient Pharmacy - Bldg 100, first floor
    Vancouver Outpatient Pharmacy

Contact Number(s)

  • 503-273-5201
  • 503-273-5183

Hours of Operation

  • Portland; 7:30-5:30 p.m. M, W, Thrs, F; 9-5:30 p.m. Tues; 8-5:30 p.m. S-S and holidays
    Vancouver - see page for individual days and times