VA Portland Health Care System

Veteran Service Officer Support at VAPORHCS

Due to COVID-related safety concerns and related precautions, no face-to-face VSO support is currently being provide at VAPORHCS facilities. Please feel free to contact the respective VSO offices for support. This web page will be updated as soon as on-site  services open back up. Thank you for your support.

VA Portland Health Care System (VAPORHCS) partners with organizations to provide accredited Veteran Service Officers (VSO) who can provide support to Veterans at the Portland VA Medical Center and at the Vancouver Campus locations.

Veterans may look up and/or confirm accredited VSOs on this VA web site https://www.va.gov/ogc/apps/accreditation/index.asp

Oregon - Oregon Department of Veterans Affairs (ODVA) web site for state, county and national VSOs: https://www.oregon.gov/ODVA/VSODIRECT/pages/locator.aspx

Washington - Washington Department of Veterans Affairs (WDVA) web site for state, county and national VSOs: http://www.dva.wa.gov/resource-contacts/veteran-service-officers

What an accredited VSO can do:

• Provide free, professional assistance to Veterans and their families in obtaining benefits and services earned through military service and provided by the Department of Veterans Affairs (VA) and other agencies of government.
• Act as liaisons between Veterans and their families in obtaining benefits from the Department of Veterans Affairs.
• VSOs assist Veterans in filing service-connected disability claims with the VA and can represent the interests of Veterans, their families, their widowed spouses, and their orphans in this endeavor.

VSOs at Portland VA Medical Center:

Multnomah County Aging, Disability, and Veterans Services Division

Multnomah County Veteran Service Officers (CVSOs) are available on-site in the PVAMC Chaplain & Social Work Services office in Building 100, Room 3B-100 on Tuesday, Wednesday & Thursday each week.

• Scheduled appointments: 9 a.m. – Noon
• Walk-in appointments: 1 – 3:30 p.m.

If there are unforeseen absences, the Multnomah County VSO Program will make every attempt to assign a replacement CVSO to provide services.

Services are unavailable on the last working day of the month due to VA claims deadlines.

Clients who prefer to not wait for walk-in services can schedule an appointment.

Veterans or Family Members can schedule an appointment in one of the following ways:

• Call: (503) 988-8387
• Email: veteran.services@multco.us
• Submit a secure online referral by visiting their website:  https://multco.us/veterans-services

Multnomah County VSOs are trained and accredited by the Oregon Department of Veterans' Affairs to represent Veterans in their claims for benefits. You may familiarize yourself with their services at https://multco.us/veterans-services. 

Blinded Veterans Association

A VSO with the Blinded Veterans Association is available for walk-ins and scheduled appointments by request at Portland VA Medical Center in the Chaplain & Social Work Services office in Building 100, Room 3B-100 every Monday from 12:00 to 4:00 p.m. All Veterans welcome. Stephen can be reached at sbutler@bvaocrg.com.

VSOs at the Vancouver Campus:

Veterans of Foreign Wars (VFW)

Accredited Veteran Service Officers (VSOs) are available by appointment only at the Vancouver Campus in Building 15, Room 112B, from 8:30  a.m. - 2:30  p.m. Monday through Friday. 

Our office works by appointment only. Due to COVID-19, we can only do phone appointments until further notice.

To request a phone appointment: email: vfwvancouvervso@gmail.com, or phone: (360) 696-4583

For urgent matters:
Department of Veterans Affairs Benefits Line: 1-800-827-1000

If you have a pending appeal:
VFW Seattle regional office: 206-341-8284

For a list of other Veteran Service Organizations in Washington: https://www.dva.wa.gov/resources/county-map

You can also send documents directly to the VA:
Fax: (844) 531-7818
Mail: Department of Veterans Affairs, Claims Intake Center, PO Box 4444, Janesville, WI 53547

*Due to a high demand for Veterans Services in our area and delays due to COVID-19, there may be delays in returning your emails and phone calls. We will do our best to contact you within 5-7 business days.

*There is very high demand for Veterans Services in our area. In Clark County alone, there are over 34,000 Veterans, and in Washington State there are over 544,000 Veterans, 60,699 Active Duty, 17,941 Guard/Reserve, and 2,000,000 Family Members. (More information on local Veterans statistics and resources can be found at: https://www.va.gov/vetdata/Veteran_Population.asp)

Email: vfwvancouvervso@gmail.com
Phone: (360) 696-4583 

page updated: November 17, 2020