Release of Information - VA Portland Health Care System
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VA Portland Health Care System

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Release of Information

Release of Information

The staff are experts in patients rights and medical records. They can assist you with the following:

  • access to your medical records
  • obtaining copies of your medical records
  • requests to amend your medical records
  • completion of forms for benefits, insurance, and other reasons
  • Phone - (503) 273-5196
  • Fax (503) 721-1054

Go to the "Request Your Medical Records" Web page for more information.

Effective March 24, 2020

Until Further Notice

In an effort help reduce the spread of COVID 19, the Release of Information Office and window are closed.

Veterans will be able to continue to request their Medical Records, through mail or drop box.

Paper release forms and secure envelops will be available at the entry of Release of Information door.

Any Veteran can contact Release of Information with questions
at (503) 273-5196
between the hours of 7:30-4:00 p.m. Monday thru Friday.

Privacy Officers - Phil Cauthers and Brooke Smith 

Privacy Officers can be reached:

  • In person - Go to the Release of Information Office (Bldg. 101, Room 123) and ask staff there to request a Privacy Officer to meet with you.
  • Phone - (503) 220-8262, ext. 59602, 56480, 51023
  • Mail - 3710 SW U.S. Veterans Hospital Road, P4-PRIV, Portland, OR 97239
  • Fax - (503) 721-7920 (DO NOT fax other documents here. See above for ROI fax.)


Freedom of Information (FOIA) Requests - Brian Roth

A FOIA request is for non-medical records. The request must be in writing but call first to coordinate the request.

  • Phone - (503) 220-8262, ext. 51023 
  • EmailFOIAPortland@va.gov
  • Mail - 3710 SW U.S. Veterans Hospital Road, P4-PRIV, Portland, OR 97239
  • Fax - (503) 721-7920 (DO NOT fax other documents here. See above for ROI fax.)

Click HERE for a one-page information sheet on FOIA requests.


Page updated: 03/24/20

Contact Info

Location

  • Release of Information Office
    Bldg 101, ground floor
    Room 123

Contact Number(s)

  • 503-273-5196

Hours of Operation

  • Mon-Fri 8 a.m.- 4 p.m.
    Closed all Federal holidays