Eye Services - VA Portland Health Care System
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VA Portland Health Care System

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Eye Services

About the Program

VA Portland Eye Care Service includes optometrists, ophthalmologists, ophthalmic technicians, dispensing opticians, and other support staff who provide full scope optometric services. Along with the treatment and management of ocular disease, Veterans are also screened and tested for any optical/eyeglass upgrades that may be indicated for routine visual needs.

Contact number for the Eye Clinic (503) 721-7890

      Option 1:  Scheduling
      Option 2:  Medications
      Option 3:  Optical Shop
      Option 4:  Community Care
      Option 5:  Urgent Eye Problems

For low vision related services, please see the VAPORHCS Low Vision Clinic (LVC) web page.

Optical Shops
   -  Please read this important information below  -

Effective March 16, 2020, due to safety precautions to help limit the spread of COVID-19;
  • All local VA optical shops are closed for walk-in visits until further notice.
  • The optical shops are still taking phone calls and answering secure messages.
  • For your EYEGLASSES-related questions or to get a message to the Optical team, use MyHealtheVet secure messaging or call (503) 721-7890, option 3

VA Portland has four Optical Shops where eligible Veterans can order eyeglasses, have eyeglasses adjusted and repairs done, and have related prescriptions verified.

Optical Shop general hours of operation are 8:30 a.m. to 4:30 p.m., Monday through Friday, closed all federal holidays.

VA Portland Optical Shops are located at;

Reordering Eyeglasses

Eligible Veterans may reorder their eyeglasses without having to visit the optical shop. Reordering is only an option when you have a prior order on record and your frame style is still available to order.

Simply fax your prescription to (503) 402-2943, or send a secure message via your MyHealtheVet account. When sending a fax or secure message for a reorder please include: the last four of your SSN, and your current phone number and mailing address.

Contact Number;  (503) 721-7890, option 3 and follow the prompts to leave a message at the Portland or Vancouver VAMC Optical Shop, or the Salem or Bend CBOC Optical Shops.

Contact Info


  • Portland VA Medical Center, Eye Clinic, Bldg 100, 8-C140
    Vancouver VA Campus, Eye Clinic, Building 17, 3rd Floor
    Bend and Salem CBOCs

Contact Number(s)

  • 503-721-7890

Hours of Operation

  • 8:30 a.m. - 4:30 p.m.