VA Portland Health Care System
MyHealtheVet: Refill Prescriptions; View your VA Records; Talk to your Healthcare Team.
My HealtheVet (www.myhealth.va.gov) is a secure website that gives you online access to VA services that will help you take a more active part in your care.
If you get care at a VA facility and have internet access, you can register from home for access to order refills of your active VA prescriptions.
Want more options?
Request an upgrade to a premium account during a Video appointment with a VA provider or log into your existing My HealtheVet account with a Level 2 DS Logon or ID.ME account. With a premium account you will be able to:
■ View/print/download much of your VA health record, including the results of blood tests, progress notes, and radiology reports and images.
■ Send and receive encrypted communications to and from VA health care teams, including your primary and specialty providers, the pharmacy, the billing office, the patient advocate and more.
If you need to regain access to an account you already created, you must call the National Help Desk at 1-877-327-0022 between the hours of 5 a.m. and 5 p.m., Monday through Friday. The system will not let you register for a new account if you have an old account in the system.
Our MyhealtheVet office on the Portland and Vancouver campuses are currently closed due to the Covid-19 pandemic but the Vancouver office is still staffed regularly so please call if you have any questions.
Portland: Bldg. 101, Room 121 (next to Release of Information and Patient Advocate offices), or
PortlandMHV@va.gov (503) 220-8262, ext. 57854 or (800) 949-1004, ext. 57854
MyHealtheVet computers for patient use in the Portland VA Medical Center, Medical Library, Bldg. 101, Room 202.
In Vancouver: Bldg. 15, 2nd floor, room 230C, PortlandMHV@va.gov (360) 696-4061, ext. 33309
MyHealtheVet computers for patient use in the Vancouver MyHealtheVet Office.
National MHV hotline: (877) 327-0022
Logging into VA Apps
Many VA apps access your VA Electronic Health Record (EHR) and therefore, for your security, require you to enter ID.me, DS Logon Level 2 (Premium) or MyHealtheVet Premium account credentials to log in. To learn more about the steps to log in, tap the account type you would like to use:
Check out this 3+ minute YouTube video discussing Authentication Methods for Mobile Apps and VA.gov.
Portland Bldg. 101, Room 121
Vancouver Bldg. 15, 2nd floor, room 230C
- 503-220-8262 Ext. 57854
- 360-696-4061 Ext. 33309
Hours of Operation
Portland 8 a.m. - 4 p.m. may vary, staffed by Volunteers
Vancouver 7:30 a.m - 3:30 p.m. may vary