Eligibility / Enrollment Services - VA Portland Health Care System
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VA Portland Health Care System

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Eligibility / Enrollment Services

Welcome to VA Portland Health Care System!

Enrollment services are scheduled at VA Portland Health Care System facilities as listed below. 

More details on VA eligibility and enrollment are available here.

Veterans may call the Enrollment Office for more information at (503) 220-8262, ext. 55069; outside Portland area: (800) 949-1004, ext. 55069.

Current Walk-in Enrollment & Patient Transfer hours of operation for the following facilities (as of March 20, 2020);

      (These offices are closed all federal holidays.)

      Walk-in & Phone-in hours:
      Mon,Tues-Thrs, Fri:  8:00 a.m. — 4:00 p.m.
      Wednesday 9:00 a.m. — 4:00 p.m. 

      Services Provided:

  • Processes new applications for VA healthcare benefits (only in person) and determines healthcare eligibility benefits
  • Processes healthcare update forms (means tests, financial assessment)
  • Processes pre-scheduled hospital admissions
  • Processes Veteran Health ID card requests for enrolled Veterans (only in person)

Over the Phone Facility Transfers & General Questions

      Monday-Friday 8:00 a.m. — 4:00 p.m.

      Mainline: (503)273-5069
      Toll Free: (800) 949-1004, Opt. 3

Please note that new enrollees cannot be enrolled over the phone locally, they must call the VA Health Eligibility Center at:  1-877-222-VETS (8387).

Don’t have a copy of your DD214?

You can request it here: www.archives.gov

Submit form SF-180 via online or through mail:
      National Personnel Records
      Military Personnel Records
      9700 Page Ave.
      St. Louis, MO 63132-5100
      Fax: (314)801-9195


This page last updated July 2, 2021.

Contact Info


  • Portland VA Medical Center
    Vancouver Campus
    Bend, Hillsboro, and Salem Clinics

Contact Number(s)

  • 503-273-5069
  • 800-949-1004 Ext. 55069

Hours of Operation

  • Mon, Tues, Thrs, Fri: 8 a.m. - 4 p.m.
    Wed. 9 - 4 p.m.