Current Operating Status
Situation Update
As of Thursday, April 22, 2021 8:13 AM PDT
Visitation is limited due to COVID-19. This is to ensure Veteran, visitor, and staff safety.
Visitor restrictions and screening at entrances are in effect at ALL VA Portland facilities.
Help us limit the spread of COVID-19, the flu, and other illnesses to our Veterans and your loved ones.
VA-provided masks are required to be worn by all patients, caregivers, escorts and staff while on VA Portland facility property. Home made cloth masks are not allowed in VAPORHCS facilities except for staff ONLY when arriving and when leaving work at end of the day.
VA Portland Health Care System operations are adapting due to the emergence of the COVID-19 virus in our community to maintain a healthy environment for our Veterans, family members, and staff.
The following visitation safeguards are currently in place:
All selected visitors must agree to the following;
• No more than one visitor, age 18 or older, per patient stay. The visitor must be the same person for the entire length of stay.
• Visitors are allowed on 5D, 6C, 7C, 8D, 9C, 9D, and CCU
• No visitors for Veterans who are COVID positive, COVID suspect, or admitted to 5C
• COVID symptom screening & temperature checks required on entry. If screening is not available in the Lobby, go to the unit and ask for the charge nurse.
Do not visit if you have any of the following;
• Fever (> 100◦), new or worsening cough, shortness of breath, sore throat, fatigue, muscle or body aches, loss of taste or smell, unexplained or new diarrhea, nausea, or vomiting.
• Have tested positive for COVID in the past 14 days
• Have had close contact with anyone known to have COVID
Selected Visitor Requirements;
Masks
• Wear only the mask given by the Medical Center.
• Mask must be worn even when in the patient’s room.
• The mask must cover nose and mouth.
• No face shields. No cloth masks.
While in the Patient’s Room;
• Stay in the patient’s room. Do not go in & out.
• Use patient call light for all questions.
• Do not eat in room. Do not bring food to patient.
• Do not use patient bathroom. Use call light to ask for location of visitor bathroom.
General Visiting Information;
• Visiting hours are 11 a.m. to 8 p.m. No overnight stays.
• Limit the length of your visit so your Veteran can rest.
• You may be asked to go wait in an assigned room while staff are present for patient care.
Please understand, the selected visitor may be asked to leave when...
1. Visitor is unable to follow the rules.
2. Due to patient condition.
3. More than one visitor is in a hospital room. In shared rooms, only one Veteran can have their selected visitor at a time.
4. The unit cannot maintain 6-foot distancing.
Thank you for your help in keeping everyone safe!
Additional policies restricting visitors may be put in place on certain specialty units or as conditions warrant.
Veterans - call VA Portland at 503-220-8262, option 2 to relay a message to your Primary or Specialty Care team or to make change or cancel an appointment.
- Please check VAPORHCS “Current Operating Status” web page for updates as changes to visitation restrictions are likely to occur.
- Sin up to receive updates on the VAPORHCS main web page under “CONNECT WITH VA PORTLAND HEALTH CARE SYSTEM”
If you have any questions about your appointment...
...please contact your provider; 503-220-8262, option 2 to make change or cancel an appointment or relay a message to your Primary or Specialty Care team.
DO NOT CALL VA Portland about scheduling your COVID vaccination (see main web page for COVID vaccination details).
The VAPORHCS Alert Line provides up-to-date information on the operating status of the VAPORHCS' 12 sites of care.
Call 24/7 for a recorded message at (503) 721-1458 or (503) 220-8262 ext. 51458, Outside Portland Area (800) 949-1004 ext. 51458.
If you would like to receive automated updates via email, please sign up with your email address on the main VAPORHCS web page under "CONNECT WITH VA PORTLAND HEALTH CARE SYSTEM."
Thank you.
Facility Status
| VA Portland Health Care System | Limited Services |
|---|---|
| VAPORHCS facilities are operating with limited services; most appts are via phone/video teleconference; face-to-face appts and procedures are still occurring on a case-by-case basis IAW national/local guidance. ED at PVAMC is open for service; visitor restrictions are in place. | |
| Portland VA Medical Center (PVAMC) | Limited Services |
|---|---|
| VAPORHCS facilities are operating with limited services; most appts are via phone/video teleconference; face-to-face appts and procedures are still occurring on a case-by-case basis IAW national/local guidance. ED at PVAMC is open for service; visitor restrictions are in place. | |
| Vancouver Campus | Limited Services |
| VAPORHCS facilities are operating with limited services; most appts are via phone/video teleconference; face-to-face appts and procedures are still occurring on a case-by-case basis IAW national/local guidance. ED at PVAMC is open for service; visitor restrictions are in place. | |
| Bend | Limited Services |
|---|---|
| VAPORHCS facilities are operating with limited services; most appts are via phone/video teleconference; face-to-face appts and procedures are still occurring on a case-by-case basis IAW national/local guidance. ED at PVAMC is open for service; visitor restrictions are in place. | |
| Center for Women Veterans Health | Limited Services |
| VAPORHCS facilities are operating with limited services; most appts are via phone/video teleconference; face-to-face appts and procedures are still occurring on a case-by-case basis IAW national/local guidance. ED at PVAMC is open for service; visitor restrictions are in place. | |
| Community Resource and Referral Center (CRRC) | Limited Services |
| VAPORHCS facilities are operating with limited services; most appts are via phone/video teleconference; face-to-face appts and procedures are still occurring on a case-by-case basis IAW national/local guidance. ED at PVAMC is open for service; visitor restrictions are in place. | |
| Fairview Clinic | Limited Services |
| VAPORHCS facilities are operating with limited services; most appts are via phone/video teleconference; face-to-face appts and procedures are still occurring on a case-by-case basis IAW national/local guidance. ED at PVAMC is open for service; visitor restrictions are in place. | |
| Hillsboro | Limited Services |
| VAPORHCS facilities are operating with limited services; most appts are via phone/video teleconference; face-to-face appts and procedures are still occurring on a case-by-case basis IAW national/local guidance. ED at PVAMC is open for service; visitor restrictions are in place. | |
| Lincoln City Clinic | Limited Services |
| VAPORHCS facilities are operating with limited services; most appts are via phone/video teleconference; face-to-face appts and procedures are still occurring on a case-by-case basis IAW national/local guidance. ED at PVAMC is open for service; visitor restrictions are in place. | |
| Loren R. Kaufman VA Clinic (The Dalles) | Limited Services |
| VAPORHCS facilities are operating with limited services; most appts are via phone/video teleconference; face-to-face appts and procedures are still occurring on a case-by-case basis IAW national/local guidance. ED at PVAMC is open for service; visitor restrictions are in place. | |
| Newport | Limited Services |
| VAPORHCS facilities are operating with limited services; most appts are via phone/video teleconference; face-to-face appts and procedures are still occurring on a case-by-case basis IAW national/local guidance. ED at PVAMC is open for service; visitor restrictions are in place. | |
| North Coast | Limited Services |
| VAPORHCS facilities are operating with limited services; most appts are via phone/video teleconference; face-to-face appts and procedures are still occurring on a case-by-case basis IAW national/local guidance. ED at PVAMC is open for service; visitor restrictions are in place. | |
| Salem | Limited Services |
| VAPORHCS facilities are operating with limited services; most appts are via phone/video teleconference; face-to-face appts and procedures are still occurring on a case-by-case basis IAW national/local guidance. ED at PVAMC is open for service; visitor restrictions are in place. | |
| West Linn | Limited Services |
| VAPORHCS facilities are operating with limited services; most appts are via phone/video teleconference; face-to-face appts and procedures are still occurring on a case-by-case basis IAW national/local guidance. ED at PVAMC is open for service; visitor restrictions are in place. | |
Telephone Numbers
- Emergency: 911
- Veterans Crisis Line: 1-800-273-8255 (Press 1)
- 24 Hour Nurse: 503-220-8262, option 0, (VA Call Center)
- Change Your Appointment: 503-220-8262, option 2
- Media Inquiries: 503-402-2975
- National Veterans Helpline: 1-800-507-4571
- Patient Locator: 503-220-8262, Press 0 for assistance
- Pharmacy Refill: 503-273-5201
- Staff Locator: 503-220-8262, Press 0 for assistance
- Telephone Care: 503-220-8262 (VAPORHCS Main Number)
- VA Police: 503-808-1911
- Eligibility / Enrollment Services: 503-273-5069
