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VA Portland Health Care System

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Contact the VA Portland Health Care System

VA Portland Health Care System offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.

In a medical emergency call 911 or go to the nearest emergency room or hospital.

Administrative hours of operation: Monday - Friday, 8 a.m. - 4:30 p.m.

Emergencies are seen 24 hours a day, 7 days a week ONLY at the main Portland VA Medical Center Emergency Room located at 3710 SW U.S. Veterans Hospital Road, Portland, OR 97239

Portland VA Emergency Room: (503) 721-7803


 VA Portland Health Care System-Portland Division

  • Administrative hours of operation: Monday - Friday, 8 a.m. - 4:30 p.m.
  • Portland Area: (503) 220-8262
  • Outside Portland Area: (800) 949-1004
  • Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.

To schedule or cancel an appointment

Specialty Care Clinics

Portland area: (503) 220-8262, ext. 50820
Outside Portland area: (800) 949-1004, ext. 50820

Primary Care Clinics

Portland area: (503) 220-3494
Outside Portland area: (800) 949-1004

Eligibility (Enrollment) Hotline

Portland area: (503) 273-5069
Outside Portland area: (800) 949-1004, ext. 55069

Media Inquiries

Public Affairs Officer, Dan Herrigstad

Monday through Friday 8 a.m. - 4 p.m. (503) 402-2975 

or via cell phone at (971) 221-4920 after hours.


Assistant Public Affairs Officer, Kelli Roesch

Monday through Friday 8 a.m.- 4 p.m. (360) 759-1935

or via cell phone (503) 381-7161 after hours. 

Patient Advocates


Location: Bldg 101, Room 123
Portland area: (503) 273-5308
Outside Portland area: (800) 949-1004, ext. 55308


Location: Barnes Rehabilitation, Bldg. 11, Room D-233, Reception area or Room D-231
Portland area: Phone: (503) 273-5308
Outside Portland area: (800) 949-1004, ext. 55308

For more Patient Advocate information, click here.

Former Prisoner of War Advocate

Former Prisoner of War Advocate: (503) 220-8262, ext. 57460
Outside Portland area: (800) 949-1004, ext. 57460

Prescription Refill Hotline

Portland area: (503) 273-5201
Outside Portland area: (800) 949-1004, ext. 55201

Release of Information Office

Location: Building 101, Room 123
Monday through Friday 9 a.m. to 3:30 p.m.
Portland area: (503) 273-5196

Outside Portland area: (800) 949-1004, ext. 55196

Transition and Care Management Team (TCM) (formerly known as the OEF/OIF/OND Team)

For returning service members or other Veterans transitioning from military health care to the VA health care system



Portland area: (503) 220-8262, outside Portland area: (800) 949-1004

Victoria Koehler, LCSW, Program Manager, ext. 57044

Jenylyn Merrill, LCSW, Acting Program Manager, ext. 52394 

Click here for more detail.



Human Resources
Bldg. 16
503-721-1493 Ext. 51493