Visitor Information - VA Portland Health Care System
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VA Portland Health Care System

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Visitor Information


VA Portland Health Care System (VAPORHCS) is a consolidated facility with two main divisions.  The medical center serves as the quaternary referral center for Oregon, Southern Washington, and parts of Idaho for the U.S. Department of Veterans Affairs. The Vancouver, Washington division of the VA Portland Health Care System is located just across the Columbia River. This spacious campus houses primary care and long-term rehabilitation programs, including substance abuse services and a Community Living Center.

The health care system has ten additional clinics located in Bend, Fairview, Hillsboro, downtown Portland (CRRC), North Coast, Newport, Lincoln City, Salem, The Dalles, and West Linn, Oregon.

Animals at VAPORHCS facilities

Only SERVICE DOGS and authorized animal-assisted therapy (AAT) dogs that are part of the VAPORHCS AAT program are allowed at VAPORHCS fdacilities.  PLEASE leave your pets and emotional support animals at home. Click HERE for all the details.

All animals are restricted from, but not limited to:

- Dental exam rooms
- Areas where invasive procedures are being performed
- Intensive care units
- Areas where food is stored or made
- Linen storage & laundry areas
- Drug and sterile supply rooms
- Operating room / surgical suites
- Dialysis & chemotherapy areas
- Isolation, infusion rooms

At the VA, a service animal means any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability.

Other species of animals, therapy animals, companion animals, emotional support animals, pets, and service dogs in training are not considered service animals.

Waiting Areas

For your convenience and safety, we have special waiting areas throughout the facility. Please do not gather in the hallways or at the nurses' stations. You may also want to review our Visiting Hours and Policies.

We have volunteers who work in waiting areas throughout the day. These volunteers can help you find your appointment or help arrange transportation if walking to your appointment will be difficult.


VA Portland has a local police service. Our officers provide 24-hour patrols of our facilities and parking lots. For general police assistance, please dial (503) 220-8262, ext. 57164 or in Vancouver (360) 696-4061, ext. 31830. Report all suspicious or criminal activity, vehicle accidents, and personal property losses to the VA Police while on the facility grounds as soon as possible.

In case of an emergency, please dial 911 immediately.

Because the VA Portland is federal property, all persons and bags are subject to search. In addition, no weapons, alcohol, or illegal drugs are permitted.

Lost and Found

If you have lost any personal items during your stay, tell your health care team. You may also call (503) 220-8262, ext. 56296 in Portland or in Vancouver call (360) 696-4061, ext. 33428.


A nondenominational chapel is located on the third floor of building 100 in Portland and in Vancouver in the Community Living Center. Protestant Worship Services and Catholic Mass are held on a regular basis. Please contact Chaplain Services at (503) 273-5173 (Portland) or (360) 696-4061, ext. 31435 (Vancouver).